Request a FREE in-home
product demo today!


A value is required. A value is required. Select your STATE A value is required. A value is required.Invalid format.

Enhanced Vision needs the contact information you provide to us to contact you about our products and services, therefore, by submitting this form you are confirming you agree to such contact. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy

AcrobatPort FAQ

 

Q. If I use the provided A/C Power Supply with the battery still in the AcrobatPort Control Unit, will it harm the battery? Can the battery be charged while in the control unit?

A. No. The A/C power adapter will override the battery if it is in the Control Unit. Leaving the battery in place will not harm it.

 

Q. In case of a problem, how can I get my system serviced?

A. For questions or to arrange for product service, please contact Enhanced Vision’s customer service team, Monday through Friday from 8am-5pm PST at
(800) 440-9476, (714) 465-3400 or evsupport@enhancedvision.com. We will contact you within 24 hours to provide instructions and a return authorization number.

 

Q. How long does the battery included with my AcrobatPort last per charge?

A. A series 750 battery is included with your AcrobatPort. The series 750 battery will last approximately 3 hours per charge.

 

Q. How long does it take to completely recharge my battery?

A. The 750 series battery can take up to 5-1/2 hours of charging time.