FlipperPort FAQ

Q. I adjusted the FlipperPort's brightness but the image on the TV is not affected. Is there something wrong with the FlipperPort?

A. The brightness controls on the FlipperPort's control unit only affect the image being viewed inside the Flipper's glasses. Any brightness adjustment needed when using the FlipperPort with a TV needs to be made with the TV's brightness control function.

Q. If I use the provided A/C Power Supply with the battery still in the FlipperPort control unit, will it harm the battery? Can the battery be charged while in the control unit?

A. No. The A/C power adapter will override the battery if it is in the control unit. Leaving the battery in place will not harm it.

Q. How long does the battery included with my FlipperPort last per charge?

A. A series 750 battery is included with your FlipperPort. The series 750 battery will last approximately 3-1/2 hours per charge.

Q. How long does it take to completely recharge my battery?

A. The 750 series battery can take up to 5-1/2 hours of charging time.

Q. In case of a problem, how can I get my system serviced?

A. For questions or to arrange for product service, please contact Enhanced Vision's customer service team, Monday through Friday from 8am-5pm PST at
(800) 440-9476, (714) 465-3400 or evsupport@enhancedvision.com. We will contact you within 24 hours to provide instructions and a return authorization number.